Customer Loyalty & Experience
A digital loyalty system your customers actually use
Stamps, rewards, feedback and Wallet support — built for multi-branch operations, managed from one dashboard.
How it works
From first visit to repeat customer
Loyalty Card
Reward ready to redeem
- 01
Customer joins
A customer visits a branch and joins the loyalty programme — no app download required.
- 02
Digital card, first stamp
They get a digital card on their phone. Their first purchase earns the first stamp.
- 03
Reward unlocked
Stamps add up on their own. At five, the reward is ready to redeem in-branch.
- 04
Added to Wallet
The card can live in Apple Wallet, Google Wallet or Samsung Wallet — subject to platform capabilities, eligibility and approval.
- 05
Dashboard & feedback
The business sees visits and redemptions as they happen, and feedback routes straight to the right branch.
What's included
Built for how loyalty actually runs in-branch
Customer Experience
- Digital loyalty cards — no physical card to lose or forget
- Customer QR for check-in at the till or counter
- Stamps and rewards that update in real time
- Reward redemption in-branch
- Customer history across every visit
Wallet
- Apple Wallet
- Google Wallet
- Samsung Wallet
Wallet integration available subject to platform capabilities, eligibility and approval.
Operations & Management
- Multi-branch management from one place
- Branch-level controls for staff and rewards
- Feedback and complaints, routed to the right branch
- Management analytics across branches and time periods
Point-of-sale integrations, such as with Loyverse, are available as an optional custom integration scoped to the business — they are not included by default.
Curious what this looks like for your branches?
We'll walk through how a loyalty system would map onto your customers, staff and branches.