Customer Support
If you're using a NEXA system, we're here to help
Whether you're a customer using a digital loyalty card or a business managing a dashboard, contact our support team and we'll help you sort it out.
Contact Form
Common topics
What people usually reach out about
Account Access
Trouble signing in or accessing your account on a NEXA system.
Loyalty Card Issues
Your digital loyalty card, stamps, or rewards not showing correctly.
Wallet Card Support
Adding or updating a loyalty card in Apple Wallet, Google Wallet or Samsung Wallet.
Business Dashboard Support
Help using the management dashboard for your branch or business.
Technical Issues
Something isn't working the way it should — tell us what happened.